Data Privacy Notice

Categories of personal data processed, purpose of the processing 
When visiting our websites or using our applications, or online services (each an “Online Offering”), we process information which you have actively and voluntarily provided about yourself, or which has been generated by us in connection with your use of the Online Offerings, and includes the following categories of personal data:

  • Your contact information, including name, e-mail address, telephone number;
  • Further personal data that you provide by filling in forms in our Online Offerings;
  • Information submitted as part of a support request, survey or comment or forum post; and
  • Information on your interaction with the Online Offering, including your device and user identifier, information on your operating system, sites and services accessed during your visit, the date and time of each visitor request.

We process your personal data for the following purposes: 

  • To provide the Online Offering’s services and functions which includes creating and administering your online account, updating, securing, and troubleshooting, providing support, as well as improving and developing our Online Offerings;
  • To bill your use of the Online Offering;
  • To verify your identity;
  • To answer and fulfill your requests or instructions;
  • To process your order or to provide you with access to specific information or offers;
  • To contact you with information and offers concerning our products and services, to send you further marketing information or to contact you in the context of customer satisfaction surveys
  • As reasonably necessary to enforce the Online Offering’s terms, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on our information technology systems.

Cookies
Our Online Offerings may use cookies, i.e., small files containing certain information that are stored on your device. If used by us without your consent, these cookies are strictly necessary to provide certain functionalities of an Online Offering to you or to provide you with a service that you requested via the Online Offering. Other cookies (e.g., cookies for marketing purposes) will only be used if you have given your consent.

 

Online Offerings provided by your organization
Our Online Offerings may be provided to you for your use by the organization to which you belong, such as our enterprise customers. If your organization provides you with access to an Online Offering, our processing of personal data provided by or collected from you or your organization in connection with the Online Offering’s content is performed under the direction of your organization and is subject to a data processing agreement between your organization and us. In such instance, your organization is responsible for any personal data contained in such content and you should direct any questions about how personal data contained in such content is used to your organization

 

Links to other websites
This Privacy Notice applies only to Online Offerings that link to this Privacy Notice and not to other websites or applications of our affiliates that have their own Privacy Notice or which are operated by third parties. This Privacy Notice also does not apply in situations where we only process information on behalf of our Business Partners, e.g., when we act as a web hosting or cloud provider.  We may provide links to other websites and applications which we believe may be of interest to you. We are not responsible for the privacy practices of such other websites or applications